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Your Health

Make the most of your healthcare benefits by understanding your coverage options, taking advantage of available resources and making informed benefit choices during Open Enrollment and throughout the year.

Why is UnitedHealthcare Calling?

UnitedHealthcare may call you to share information about an important health program or service that can help you manage your care or improve your health. Please know that these are not sales calls. If you receive a call, be sure to answer it. We’re calling to tell you about important information that may help you reach your health goals. The nurse can tell you more about the programs that are part of your Plexus benefits.

Get Help from an Advocate

Advocate4Me® is a dedicated support team from UnitedHealthcare that can answer health and benefit questions and help address concerns, including:

  • Understanding your benefits and how they work
  • Navigating health care claims and reimbursement
  • Choosing the type and level of care you may need
  • Guiding you to providers who offer high-quality care at the best value

An Advocate can clarify common points of confusion and help find ways for you to save money on health care services and prescriptions. If needed, they’ll transfer you to a registered nurse or specialist and stick with you until your needs are met.

Get a Second Opinion with 2nd.MD

2nd.MD may be reaching out to provide medical certainty.

When you’re in the middle of making major medical decisions, it can be overwhelming. 2nd.MD can connect you with a nationally recognized specialist who will meet with you for an expert second opinion consultation via video or over the phone to answer your questions and help you feel certain about your medical decisions.

In order to better serve you, one of 2nd.MD’s caring and compassionate Health Advocates may reach out to you to talk about how you could personally benefit from an expert second opinion.

You don’t have to wait for 2nd.MD to call, you can request a consult.

Call 2nd.MD at 1.866.269.3534

Visit www.2nd.MD/plexus

Connect with an Advocate by phone, email or app

To speak to an Advocate, call 1-844-210-5456. You can also contact an Advocate by email, by visiting or from the UnitedHealthcare app.

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