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Plexus | Build a Better You

Your Health

Make the most of your healthcare benefits by understanding your coverage options, taking advantage of available resources and making informed benefit choices during Open Enrollment and throughout the year.

Why is UnitedHealthcare Calling?

If enrolled in a Consumer Choice plan, UnitedHealthcare may call you to share information about an important health program or service that can help you manage your care or improve your health. Please know that these are not sales calls. If you receive a call, be sure to answer it. We’re calling to tell you about important information that may help you reach your health goals. The nurse can tell you more about the programs that are part of your Plexus benefits.

Get Help from Member Services

UnitedHealthcare and Surest Member Services is a dedicated support team that can answer health and benefit questions and help address concerns, including:

  • Understanding your benefits and how they work
  • Navigating health care claims and reimbursement
  • Choosing the type and level of care you may need
  • Guiding you to providers who offer high-quality care at the best value

Member Services can clarify common points of confusion and help find ways for you to save money on health care services and prescriptions. If needed, they’ll transfer you to a registered nurse or specialist and stick with you until your needs are met.

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Connect with Member Services by phone, email, or app

Depending on the medical plan you are enrolled in, UnitedHealthcare or Surest Member Services is standing by to connect you to the information and support you need.

UnitedHealthcare: Call 1-844-210-5456, visit myuhc.com or download the UnitedHealthcare app.

Surest: Call 866-683-6440, visit benefits.surest.com or download the Surest app.